Shipping Policy

At Fusion Groove, we are committed to delivering your orders quickly, safely, and reliably.

📦 Order Processing Time

• All orders are processed within 1–2 business days.
• Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volume, shipments may be delayed slightly. We will inform you if there is a significant delay.

🚚 Shipping Time

• Estimated delivery time: 4–8 business days across India
• Delivery timelines may vary depending on your location and courier availability

💰 Shipping Charges

• Free Shipping on all prepaid orders
• A small COD (Cash on Delivery) charge may apply (if applicable)

📍 Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS/Email
• You can track your order in real-time

🚫 Shipping Delays

Delivery may be delayed due to:

• Unexpected courier delays
• Weather conditions
• Remote location accessibility

We appreciate your patience in such situations.

📦 Incorrect Address

Please ensure that your shipping address is correct.

Fusion Groove is not responsible for:

• Incorrect or incomplete addresses
• Failed delivery attempts due to wrong details

❌ Order Cancellation

• Orders can be cancelled before dispatch only
• Once shipped, cancellation is not possible

🔁 Failed Deliveries (COD Orders)

• If a COD order is not accepted, we reserve the right to:
  • Cancel future orders
  • Restrict COD option

📞 Need Help?

For any shipping-related queries, contact us:

📧 Email: supportfusiongroove@gmail.com

💡 Our Commitment

We aim to deliver products that help you Upgrade Your Everyday — with a smooth and reliable shopping experience.

Thank you for shopping with Fusion Groove. - Upgrade Your Everyday