FAQs

πŸ›’ Orders & Payments

How do I place an order?
Simply browse your favorite products, click β€œBuy Now” or β€œAdd to Cart,” and proceed to checkout. Fill in your details and confirm your order β€” it’s that easy!

Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on most orders across India. A small COD fee may apply.

What payment methods do you accept?
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).

🚚 Shipping & Delivery

🚚 Shipping & Delivery

How long will my order take to arrive?
Orders are typically delivered within 4–8 business days depending on your location.

How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS or email to monitor your delivery in real-time.

Do you offer free shipping?
Yes, we offer free shipping on prepaid orders. COD charges may apply.

πŸ” Returns & Refunds

πŸ” Returns & Refunds

What is your return policy?
We offer a 7-day return policy for eligible products. If you receive a damaged or defective item, contact us within 7 days of delivery.

How do I request a return or refund?
Simply email us with your Order ID and issue. Our team will guide you through the process.

When will I receive my refund?
Refunds are processed within 5–7 business days after the returned item is received and inspected.

πŸ“¦ Product & Quality

πŸ“¦ Product & Quality

Are your products good quality?
Yes, we carefully select products that are practical, durable, and designed to make your everyday life easier.

Will I receive the exact product shown on the website?
Yes, all product images and descriptions are accurate. Minor variations may occur due to lighting or manufacturing batches.